Returns & Exchanges
At Outdoor Lights, we want your home to shine perfectly, which is why we offer a 30-day return policy on all unused fixtures in their original packaging. Whether the style isn't right or you've changed your landscape design, we are here to ensure you find the perfect glow for your space.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.
- 3.Pack With Care
Securely pack the lighting fixtures in their original box with all mounting hardware and instructions to prevent damage during transit.
- 4.Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
